The Guernsey Accountants.
Privacy Policy - The Guernsey Accountants.

Privacy Policy

Candie Accounting Services Limited (also trading as The Guernsey Accountants).


Maintaining the security of your data is a priority at Candie Accounting Services Limited and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. Candie Accounting Services Limited is also dedicated to being transparent about what data we collect about you and how we use it.

This policy, which applies to clients of Candie Accounting Services Limited, provides you with information about:

•  How we use your data
•  What personal data we collect
•  How we protect your data
•  Your legal rights relating to your personal data
•  Our legitimate interests

How we use your data

Candie Accounting Services Limited uses your data:
•  To prepare financial information
•  To verify your identity
•  Where we have a legal right or duty to use or disclose your information (for example in relation to the annual submission of financial information to fiscal authorities or an investigation by a public authority or in a legal dispute).

Candie Accounting Services Limited does not use your personal data for marketing purposes.

Sharing data with third parties:
Candie Accounting Services Limited will not disclose your personal data to any third party, except as set out below. We will never sell or rent your data to other organisations for marketing purposes.
We may share your data with:
•  States of Guernsey Authorities, regulators, law enforcement agencies, courts and tribunals where we are required to do so to comply with our legal obligations;
•  To exercise our legal right (for example in court cases)
•  For the prevention, detection and investigation of crime or the prosecution of offenders.
•  For the protection of our employees.

How long we keep data:
We will not retain data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however we would not normally keep data for more than 6 years.

What personal data we collect
Candie Accounting Services Limited may collect the following information about you:
•  Your name, age/date of birth and gender
•  Your contact details, including postal address, telephone and email address
•  Know your client information, for example copy passport, driving license and proof of address.
•  Financial information.
•  Copies of any correspondence and emails between us.

How we protect your data
Candie Accounting Services Limited is committed to keeping your personal data safe and secure. We do this by:
•  Encrypting all data where appropriate
•  Regularly reviewing the security of our IT systems
•  Maintaining a robust data firewall
•  Running high quality data protection software
•  Ensuring data is stored securely and is accessible only to those whose position requires it.

Your legal rights
You have the following legal rights:
•  The right to ask what personal data we hold about you
•  The right to ask us to update and correct any out-of-date or incorrect data
•  The right to opt out of any communication we may send you
•  The right to ask us to delete your personal data.

Our legitimate interests
The normal legal basis for processing your data is that it is necessary for the legitimate business interests of Candie Accounting Services Limited including:
•  Provide the services of an accountancy business
•  Providing ancillary services as requested from time to time by clients.
•  Complying with our legal and regulatory obligations
•  Preventing, detecting and investigating all forms of crime and prosecuting offenders
•  Protecting employees and other individuals and maintaining their safety, health and welfare
•  Handling client contacts, queries, complaints or disputes
•  Fulfilling our duties to our clients, employees and other stakeholders.

Contact Us

If you have any concerns about how Candie Accounting Services Limited uses your personal data, or you wish to exercise any of your rights, then please contact us at:
or write to us at:
Candie Accounting Services Limited, St Brieuc, Rosaire Avenue, St Peter Port, Guernsey, GY1 1XU.

Updates This policy was first issued in May 2018 and will be reviewed annually.